VICTRON ENERGY PRODUCTS:

Victron Energy warrants its products to be free from defects in workmanship and materials for a period of 5 years from the date of purchase by the user. During the warranty period, DKPS will, at its discretion, repair, replace or credit the defective product free of charge. The warranty does not include performing or reimbursing de‐installation, transportation, and re‐installation. This warranty will be considered void if the unit has suffered any physical damage or alteration, either internally or externally, and does not cover damages arising from improper use like:

• Reversed battery polarity.
• Inadequate connection.
• Mechanical shock or deformation.
• Contact with liquid or oxidation by condensation.
• Use in an inappropriate environment (dust, corrosive vapor, humidity, high temperature, biological infestation, etc.).
• Breakage or damage due to lightning.
• Connection terminals and screws destroyed or other damages, like overheating, due to insufficient tightening.
• For any electronic breakage except due to lightning (reverse polarity, over‐voltage due to external cause), the state of the internal control diode and/or the input/output X and Y capacitors determine the warranty.

This warranty will not apply where the product has been misused, neglected, improperly installed, or repaired by anyone other than Victron Energy or one of its authorized Repair Centres. In order to qualify for the warranty, the product must not be disassembled or modified, Repair, replacement or credit are our sole remedies, and Victron Energy shall not be liable for damages, whether direct, incidental, special, or consequential, even caused by negligence or fault. As a product requires service, it must be brought back to the place of purchase. In case no contact can be made with the merchant, or if he is either unable or not allowed to provide service, direct contact should be made with Victron Energy. Victron Energy owns all parts removed from repaired products. Victron Energy uses new or reconditioned parts made by various manufacturers when performing warranty repairs or building replacement products. If Victron Energy repairs or replaces a part of a product, its warranty term is not extended. All remedies and the measure for damages are limited to the above. Victron Energy shall in no event be liable for consequential, incidental, contingent or special damages, even if having been advised of the probability of such damages. Any and all other warranties expressed or implied arising by law, course of dealing, course of performance, usage of trade or otherwise, including but not limited to implied warranties of merchantability and fitness for a particular purpose, are limited in duration to a period of five (5) years from the date of purchase, with the exception of batteries. For lead acid batteries, a two (2) year period applies, and for lithium batteries, a three (3) year period applies.

Life Support Policy - VICTRON PRODUCTS

As a general policy, Victron Energy does not recommend the use of any of its products in life support applications where failure or malfunction of Victron Energy's product can be reasonably expected to cause the failure of the life support device or to significantly affect its safety or effectiveness. Victron Energy does not recommend the use of any of its products in direct patient care. Victron Energy will not knowingly sell its products for use in such applications unless it receives in writing assurances satisfactory to Victron Energy that the risks of injury or damage have been minimized, the customer assumes all such risks, and the liability of Victron Energy is adequately protected under the circumstances.

HELLA MARINE PRODUCTS:

All Hella marine LED lighting products carry a five (5) year warranty from date of original sale, as indicated on the Invoice.

The following exceptions apply to the blanket coverage of 5 years:

- NaviLED TRIO Tri Colour LED navigation lamps carry a Seven (7) Year Warranty.

- All other Hella marine branded products, namely halogen power lamps, and accessory products, carry a one (1) year warranty.

This warranty does not cover:

• Claims as a result of normal wear and tear or of any modifications and/or alterations to the product in any shape or form.
• Claims as a result of non-compliance of the assembly, service and operating instructions and/or any unfit or improper use.
• Any expenses incurred in the process of making the claim.

Transport - ALL PRODUCTS:

It is the responsibility of the sender to sufficiently package these products. The transport must be organized in a way to avoid any damage, especially when a single unit or heavy unit is sent.

Severability:

If a part of the terms and conditions set out above is held invalid, void or unenforceable due to any particular national or international legislation, it shall not affect other parts of the terms and conditions remaining.